Login isssue to chat room

[Sunriseinmyeyes23]

Hi There

After changed my router to 5G, i am unable to enter to the chat. I have tried thru all the available devices such as laptop, mobile etc and getting attached error message. Meanwhile when i connect these devices from another 3G router all are working fine. Any suggestion to get rid off this log in issue?

 

[Wanderer]

Hi There

After changed my router to 5G, i am unable to enter to the chat. I have tried thru all the available devices such as laptop, mobile etc and getting attached error message. Meanwhile when i connect these devices from another 3G router all are working fine. Any suggestion to get rid off this log in issue? View attachment 3449

Hi, Kindly confirm are you using any proxy server to enter our chat

 

[Sunriseinmyeyes23]

Negative, I never use any proxy server or any VPN services. All was fine before change router to 5G.

 

[RingMaster]

There was a spammer who was using your same "Saudi Telecom Company JSC" internet connection. So we had to block the entire network to stop abuse from that particular network.

Now its removed, and you can continue using your new 5G network @Sunriseinmyeyes23

 

[Sunriseinmyeyes23]

Appreciate ur action. Will check it later and keep post if any issue remain. Thanks

 

[RingMaster]

Closing this thread because there was no further reply regarding this issue; guess it is resolved now.